Have a question? Here are the answers to what customers ask us most. Can't find yours? Email profitechco@gmail.com – we reply within 24 hours.
Is delivery free?
Yes. Delivery is free on every order across India.
Is Cash on Delivery available?
Yes, COD is available on all products for most PIN codes. You can also pay by UPI, cards, net banking or wallets (secured by Razorpay).
How long does delivery take?
Orders are dispatched within 1–2 working days and usually arrive in 5–7 working days. You'll get a tracking link by SMS/WhatsApp/email once your order ships.
Where do you ship from?
We work with trusted warehouses in Maharashtra and Delhi. If you order more than one item, they may arrive in separate packages.
What if my item arrives damaged or wrong?
Email us within 48 hours of delivery with your order number and an unboxing video/photos and we'll arrange a replacement or refund. See our Refund Policy for details.
Can I cancel my order?
Yes – email your order number to profitechco@gmail.com within 12 hours of ordering, before it ships.
Is it safe to shop here?
Yes. Checkout is powered by Shopify with secure, encrypted payments. With COD you pay only when your parcel arrives.
Where is your company located?
Profitechno, Naya Nagar, Mira Road East, Thane, Maharashtra 401107, India.