Refund policy

Due to the nature of our business, we source products through multiple dropshipping partners and suppliers. Because of this, we are currently unable to accept standard returns or exchanges for change-of-mind purchases.

Damages, Defects & Incorrect Items
Your satisfaction still matters to us. If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery at profitechco@gmail.com with your order number and an unboxing video or clear photos of the item and its packaging. Once verified, we will offer a free replacement or a full refund, whichever is more appropriate.

Non-Delivery
If your order does not arrive within the estimated delivery window, contact us at profitechco@gmail.com with your order number and we will investigate with our shipping partner and make it right.

Refunds (if applicable)
Approved refunds are processed within 5–7 business days. Prepaid orders are refunded to the original payment method; for Cash on Delivery orders we refund to your UPI ID or bank account.

Cancellations
Orders can be cancelled for a full refund only before they have been shipped by our fulfillment partner. Once dispatched, an order can no longer be cancelled.

Contact Us
For any questions about this policy, email us at profitechco@gmail.com.
Profitechno, Mira Road East, Thane 401107, Maharashtra, India